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  • Designed for Wintersports
  • Off piste covered under all
  • Cover for High Risk sports
  • Helicopter Rescue if needed
  • Instant Cover note by email
Geotrust Paypoint FCA Authorizes feefo logo

We're serious about taking your feedback on board and your experiences are very important as they help us to provide a better service in the future for one and all.

Our feedback is pulled together by Feefo, the independent business review experts. So whether you had a great experience or we let you down, your opinions are publicly displayed and used to calculate our customer service score which is based on the total % of positive reviews we receive.

In 2017 we were delighted to be awarded a Gold Trusted Merchant status by Feefo for consistently scoring a customer satisfaction score of 95% or higher.

 

Read our Ski insurance reviews?


Product: Wintersports Insurance | Rating: Good
Customer comment: Quick and easy to book insurance Read more
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Product: Wintersports Insurance | Rating: Good
Customer comment: Yes I would buy from you again Read more
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Product: Wintersports Insurance | Rating: Good
Customer comment: How did you do well? Although I've been skiing on and off for 56 years I'm over 64 so most Insurance policies no exclude me for enjoying myself. You didn't for my 2018 cover so that's a result! OK, I had to exclude a notifiable past medical condition but that seems fair enough to me. So I expect I'll be... Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Clear helpful service Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: very good service as always. Read more
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Product: Wintersports Insurance | Rating: Good
Customer comment: Good product and service. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Very helpful and speedy response to my request for additional cover. Thank you Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: I had very good service so no complaints. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Efficient service. No problems in answering medical questions that I had. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Good ski cover and before purchasing i had a few questions which were answered with the online chat facility Read more
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Product: Wintersports Insurance | Rating: Good
Customer comment: Quick and easy. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Great cover for the past 2 seasons that I've had it, so naturally I've bought again. Thankfully haven't had to use it yet, but always been great customer service when I've rung up. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: brilliant Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: easy to deal with, good website, reasonable price. Read more
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Product: Wintersports Insurance | Rating: Good
Customer comment: Always very helpful on the phone Read more
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Product: Wintersports Insurance | Rating: Good
Customer comment: Really helpful service Read more
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Product: Wintersports Insurance | Rating: Good
Customer comment: easy to understand and set up, hopefully we won't need to claim for any injury or loss but you never know. proof of the pudding is when you have to claim hence 4 stars so far as we haven't been on holiday yet. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Renewal online was "blocked" due to my answers, so had to call customer services. Very helpful and speedy. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Very professional and knew what they see talking about. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Excellent coverage on the policy and we'll priced. All queries answered well by your person on phone. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Easy service Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: I thought that the general level of service was very good. The member of staff that I spoke to was friendly and knowledgable and was able to answer any questions that I had. I did try to use the online 'Chat' function earlier in the purchasing process and although the response was immediate, they were... Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Excellent and easy to purchase my cover. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Very good product, have recommended it to all my family. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: I didn't use it, however, if I had I'm sure it would have been great. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Good service Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Straightforward on-line purchase. I have used this company for two consecutive years of travel, winter sports and work insurance for Japan, New Zealand, Australia and a brief visit to China, so I am aware of their policies and on-line layout. My initial contact was over the telephone organising cover for... Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Good facilities, and excellent teaching! If i can ski, anyone can learn ski!! Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Simple and easy to understand Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Brilliant service, friendly and efficient staff. Various options for cover and at very affordable prices. Would highly recommend to others and definitely would use SkiCover again. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: I just called SkiCover customer service as I needed to make a change.
Absolutely fantastic service!
Change made quickly, easily and with no fuss or fee.
Changed rating now from 4 star to 5 star!
Brilliant.

Excellent prices with several options and good cover. Only issue was...
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Very pleased with my cover. Where very easy to talk with quick with replies. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Super helpful phone support to ensure the right cover Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Great service, great price, excellent product! Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Helpful and friendly staff and a good price for the 2nd year Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: used this for a QUICK BREAK AWAY , GREAT COVER FOR THE MONEY,WOULD USE THEM AGAIN...EVEN THOUGH I DIDNT USE IT TO MAKE ANY CLAIMS WAS NICE TO KNOW IT COVERED ME WHILE OUT AND ABOUT Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Your staff were really helpful and solved some issues quickly and courteously. It's a shame the issues happened in the first place, but I'm confident you'll be working on them now. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Customer service was excellent after experiencing some difficulties on line had a live chat with Mark who gave me his number to give him a call and he sorted everything out for me. He couldn't have been more friendly and helpful. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: excellent understanding of the product, phone back. Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: I bought it on line and was very easy, just what i needed, but i hope i don't have to use it. Thanks Read more
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Product: Wintersports Insurance | Rating: Excellent
Customer comment: Easy to arrange - hope for no accidents Read more
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Product: Wintersports Insurance | Rating: Good
Customer comment: The online purchase went very well, this is my 2nd year that I use your ski-cover Read more
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